FreQUENTLY ASKED QUESTIONS

We currently accept Online Bank transfer or Bank Deposit. Payment instructions will be provided after you place your order.

Your order will only be processed once your payment has been verified.

After completing your payment, use the Submit Payment Confirmation page to upload your proof of payment.

Please make sure the information you provide matches the details used when placing your order so we can verify your payment properly.

Please submit your proof of payment within 24 hours of completing your transaction.

Failure to submit your proof of payment within this timeframe will result in the invalidation of your order and payment. Please note that refunds will not be provided for payments that are invalidated due to failure to submit proof of payment within the required timeframe.

We recommend uploading your proof of payment immediately after completing your transaction to avoid any issues.

Estimated delivery times after dispatch are:

Metro Manila: 2–3 business days
Provincial areas: 3–10 business days

Delivery times may vary depending on your location and the courier's operations.

Yes! We ship anywhere in the Philippines.

Once your order has been packed and dispatched, you'll receive an email wit your tracking details so you can follow your package's delivery progress.

Shipping fees are calculated based on your order and delivery location. The applicable shipping fee will be shown during checkout.

Orders above ₱1,000 qualify for free shipping.

If you receive an incorrect or damaged item, please contact us at [email protected] as soon as possible with your order details and clear photos or videos of the item you received.

Requests will be reviewed before a return, replacement, or other resolution is provided.

We do our best to represent our products accurately. However, actual colors may vary slightly due to lighting, photography, and differences in screen displays.

No. While some of our designs are faith-inspired, we also offer floral, coffee-inspired, seasonal, decorative, and other stationery designs.

Yes! We accept custom orders for select products. If you have a specific design, personalized item, or special request in mind, please send us the details through our Contact Us page.
Pricing and turnaround time may vary depending on the design and quantity.

Our business hours are Monday to Saturday, 8:00 AM to 6:00 PM (PHT).

We respond to emails, orders, and inquiries during these hours. We are closed on Sundays to spend time with our church and family, so any messages received on Sunday will be answered on the next business day.

Thank you for your understanding!